Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the common reasons to get a hosting server of your own is that you will have full control over the software environment and you'll be able to install anything you would like. This will permit you to run applications which require certain software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you can install software just in the account, but not on a root level. If you aren't very familiar with this sort of matters, nonetheless, you could encounter issues because managing a server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our admins will be able to deal with a variety of tasks that should be performed or can resolve many issues that you could experience.
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Installation and Troubleshooting in VPS Servers
The upgrade features 60 minutes of custom work on your web server, so in case you acquire any of our
VPS servers solutions, you could take advantage of this service and have our administrators carry out different tasks that you can't perform yourself or you just have no time. They could install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any app that doesn't function properly for some reason. You may add the upgrade to your plan as often as you need depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing CP. Our Managed Services upgrade provides thirty minutes of custom work on your hosting server as well, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several clicks from the billing area.
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Installation and Troubleshooting in Dedicated Servers
You can take advantage of our service at any moment if you have a
dedicated server from us and you'll be able to add it to your plan with only a couple of mouse clicks. If you need some custom work on the website hosting server from the very beginning, for example, you can aquire the upgrade along with the plan during the signup process, or you can obtain it through your billing area in case you need help at some point later. The Installation & You with any task that you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. That way, you'll be able to focus on building your Internet sites without spending time on web server maintenance or software problems because our seasoned staff will handle these things for you. You could add the upgrade as many times as you need it and in case some time is left, it will be listed in your billing CP, so you could use it whenever you need it again.