Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Warranty

  • Each ticket you post to our client assistance team will be attended to within less than 60 minutes. All general requests shall be solved right away. Nevertheless, if the support question you have posted calls for aid from a competent technician, we are going to forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • We give you round the clock tech help and support through a lightning fast ticketing program included in your Control Panel. You’ll be able to e–mail us anytime about any of the programs that come installed in advance on your virtual server, including the chosen OS, the server admin panel and our custom made Web Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Web Control Panel that is included gratis with your VPS features an internal articles base. One can find a range of comprehensive how to posts and an array of step by step video tutorials that present all the important site maintenance jobs. You can obtain them by clicking on the Help or Video keys in the upper right corner of each Control Panel section.